Archived Classes
Understanding Robberies
from 2 Perspectives
Now you can conduct your own series of on-line classes for your credit union staff at a
fraction of the cost to attend "live" programs. You can now purchase any of the pre-
recorded on-line classes shown below. Each program is approximately 75 minutes in
length and each is available at the low cost of only $75 (plus $5 for Shipping & Handling)
A savings of more than 66% from attending the actual on-line classes.
For your convenience, some classes offer DEMOs that allow you to hear a portion of the
actual session. To hear any of the DEMOs, simply click on the DEMO link provided for
the on-line classes shown below:
Attendees will learn what a credit union
executive views as a requirement for
being properly prepared. And everyone
will also hear from Marilyn, a
socialworker who's counseled CU tellers
traumatized by robbery.
Price: $75.00 USD
S & H: $5.00
BUY NOW
Learn to Lend
This program explains the components
of a loan file and good underwriting
techniques. It will review of the loan
application, income verifications,
debt-to-income ratio calculations and
credit reports.
Price: $75.00 USD
S & H: $5.00
BUY NOW
Understanding
Self-Employed Tax Returns
Attendees will learn about market
trends and understand the importance
of using self-employed tax returns. For
underwriting purposes, there will be a
review of Form 1040, Form 4562 and
Schedule-C.
Price: $75.00 USD
S & H: $5.00
BUY NOW
Sexual Harassment
Training for Credit Unions
Attendees will learn what constitutes
sexual harassment, the victim's
perspective and how management
should handle the issue when raised. In
addition, this class will review current
trends and laws involving SH.
Price: $75.00 USD
S & H: $5.00
BUY NOW
How to Improve Your CU's
Member Services
This program explains how to create a
"service excellence" culture, will
identify techniques for improving
member service, describes how to
handle difficult members and how to
build member confidence and rapport.
Price: $75.00 USD
S & H: $5.00
BUY NOW
IRA Training 101
Attendees will learn what an IRA is, the
various types, why members want IRAs,
what forms are used for processing
various transactions, how to open &
close accounts, the penalties for early
withdrawal, and much more.
Price: $75.00 USD
S & H: $5.00
BUY NOW
Supervisory Committee
Duties & Responsibilities
Attendees will learn that this committee's
role goes far beyond verifying members'
accounts and planning an audit. In
addition to reviewing all of the committee's
duties, this program will explain how to
best manage the committee.
Price: $75.00 USD
S & H: $5.00
BUY NOW
New Credit Union
Employee Orientation
Attendees will learn the "lingo", some credit
union history, the worldwide credit union
system, the credit union infrastructure and
most importantly, what differentiates credit
unions from the "B-Word". A must for newly
hired staff & newly recruited volunteers!
Price: $75.00 USD
S & H: $5.00
BUY NOW
Do's and Don'ts of Being a
Credit Union Teller
Hear first hand from a CEO as to what is
expected from MSRs. Tips for balancing,
importance of cross-selling, identifying bad
checks, handling difficult members and
having strong work ethic are all of the topics
included in this "must-have" webinars .
Price: $75.00 USD
S & H: $5.00
BUY NOW
Advanced Supervisory
Committee
Attendees will be learn to to monitor,
evaluate and manage loan risk. In addition
to reviewing current trends in loan fraud,
techniques & tools used for identifying loan
risk conditions such as LRS, scrubbing and
much more will be discussed.
Price: $75.00 USD
S & H: $5.00
BUY NOW
Cross-selling Your Credit
Union
Learn how to create a sales & service
presence in your CU as well as 6 tips for
cross-selling. Also this session will identify
those "moments" of trust with your members,
review the sales process and explain the art
of cross-helping your members.
Price: $75.00 USD
S & H: $5.00
BUY NOW
CU Financials
for "Dummies" DEMO
The program gave participants the
foundation to understand financials and
to enable them to effectively question
financial results.
Price: $75.00 USD
S & H: $5.00
BUY NOW
CU Collections for
"Dummies" DEMO
Attendees received a detailed outline of
the 10 steps required to collect on
non-performing loans to minimize
losses to the credit union.
Price: $75.00 USD
S & H: $5.00
BUY NOW
Bank Secrecy Act
Attendees heard directly from a credit
union CEO regarding the importance of
BSA policy implementation and
compliance.
Price: $75.00 USD
S & H: $5.00
BUY NOW
Magic of Motivation
Attendees learned how to create an
upbeat motivational environment and
build a cohesive work team to improve
service to members.
Price: $75.00 USD
S & H: $5.00
BUY NOW
You can purchase these programs with a credit card by clicking on the BUY NOW
link or simply print this page, circle the on-line classes you would like and send
this page to ICUT, P.O. Box 115, Marion, CT 06444 with your payment. Shortly after
your order is received, ICUT will ship you the CD ROM for each on-line class
containing both the audio and visual components of the original program. THANK
YOU!
WARNING: This ICUT Website Facility has a 1998 copyright by ICUT Services, P.O. Box 115,
Marion, CT 06444 USA. Unauthorized reproduction of this website or its contents is prohibited by
federal law and subject to criminal prosecution.
Understanding CU Robbery II
Attendees will learn what a credit union
executive views as a requirement for being
properly prepared. And everyone will also
hear from Christine, a former CU teller who
has been robbed not once but twice.
Price: $75.00 USD
S & H: $5.00
BUY NOW